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Get answers to your questions about HBO Max: sign in, billing, your account, and streaming. We’re here to help!
Need to switch accounts? To sign in to a different HBO Max account, choose your profile (upper right) and then Sign Out. Once signed out, choose Sign In.
With the Disney+, Hulu, HBO Max Bundle, you can subscribe to get access to all 3 apps for a discounted price. After you sign up, you need to activate your new accounts to stream on all 3 …
To review the devices that are currently signed in to your account: Review the list of devices signed in to your account, including the profile name, sign-in date, and country. If you don't recognize a …
Disney+, Hulu, HBO Max Bundle or DoorDash: You need to activate HBO Max (instead of connecting your provider). You need to sign in with your HBO Max account (instead of connecting your …
If you get HBO Max through an internet, mobile, or TV provider, you need to connect your provider account (with your HBO Max subscription) before signing in to HBO Max.
If you signed up through Apple, try restoring your subscription. Here's how: Open the HBO Max app on the iPhone or iPad where you subscribed to HBO Max. If we find an active HBO Max …
Need help signing in? Videos buffer or pause HBO Max audio issues If HBO Max freezes or doesn't work as expected, try the solutions below. Choose the device you're using:
My provider isn't listed Disney+, Hulu, HBO Max Bundle or DoorDash If you get HBO Max through the Disney+, Hulu, HBO Max Bundle or the DoorDash Annual Plan, go to Activate HBO Max.
Cricket Wireless: Basic with Ads is included with your Cricket Wireless Unlimited plan. For more info, go to Cricket Wireless support. Spectrum: Go to Change or cancel services through Spectrum. …
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